Three porting phases
Match account records
Collect the current carrier name, account and number details, service address and authorized account holder exactly as recorded.
Submit current documents
Complete the required authorization and provide a recent account record or invoice when requested.
Test after confirmation
Verify inbound, outbound, caller identity, routing, voicemail, messaging and emergency records where applicable.
Prerequisite checklist
- The number remains active with the current provider.
- The person signing is authorized on the account.
- Name, address, account identifier and numbers match current records.
- No conflicting order, freeze or pending change blocks the request.
- The target service has passed a portability and capability review.
Common rejection causes
Record mismatch
Business name, service address, account number or authorized person differs from the losing carrier record.
Number or order conflict
An incorrect number list, pending order, freeze or inactive service prevents validation.
Eligibility or document issue
The number is not portable in the requested context, or authorization/supporting records are incomplete or stale.
About timelines
Simple and complex ports can follow different review paths. Rejections, resubmissions, multi-number accounts, special services and carrier coordination can extend the process. Treat any estimate as conditional, not a guarantee, and preserve operational fallback plans.